Your Data Rights
Last updated: February 9, 2026
At SnapUtsav, we take your privacy seriously. Under the EU GDPR, UK GDPR, and equivalent global regulations, you have specific rights regarding your personal data. This page explains those rights and how to exercise them.
Users outside the EU/EEA or UK may have similar rights under local laws, including the CCPA/CPRA (California), PIPEDA (Canada), Privacy Act 1988 (Australia), PDPA (Singapore), PDPA 2010 (Malaysia), and DPDP Act 2023 (India). You can exercise these rights through the same process described below.
Right to Access
Request a copy of all personal data we hold about you. We will provide this in a commonly used electronic format within 30 days.
Right to Rectification
Request corrections to inaccurate or incomplete personal data. You can also update your profile directly in your account settings.
Right to Erasure
Request deletion of your personal data ("right to be forgotten"). This includes your account, uploaded photos, and event data. Some data may be retained where legally required.
Right to Data Portability
Receive your personal data in a structured, commonly used, machine-readable format (e.g., JSON or CSV) for transfer to another service.
Right to Restrict Processing
Request that we limit how we use your data in certain circumstances, such as while verifying accuracy or assessing an objection.
Right to Object
Object to processing based on legitimate interests. We will stop unless we have compelling legitimate grounds that override your interests.
Who to Contact for Data Requests
For Event-Specific Data (Uploaded Photos)
If your request relates to photos you uploaded at a specific event, please contact the event organizer first. The organizer is the data controller for event-specific attendee data and can instruct SnapUtsav to fulfil your request (e.g., deletion of your photos).
If you cannot reach the organizer, contact us at support@snaputsav.com and we will cooperate with the organizer to assist you.
For Platform Account Data
For requests related to your SnapUtsav account, billing information, or platform usage data, contact us directly. SnapUtsav (Wolkn Minds) is the data controller for this data and will handle your request within 30 days.
How to Exercise Your Rights
You can exercise any of these rights by:
- Submitting a request through our contact form — select "Data Request" as the subject
- Emailing us directly at support@snaputsav.com
We will respond within 30 days. In complex cases, we may extend this by up to 60 days, and will inform you of the extension and reasons.
Verification
To protect your privacy, we may need to verify your identity before processing your request. This typically involves confirming the email address associated with your account.
Filing a Complaint
SnapUtsav (a product of Wolkn Minds) is based in the Netherlands. Our primary supervisory authority is the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at autoriteitpersoonsgegevens.nl.
EU/EEA residents may also lodge a complaint with their local DPA via the European Data Protection Board. UK residents may contact the ICO at ico.org.uk. Users in other jurisdictions may contact their relevant privacy authority — see our Privacy Policy for region-specific details.
Need to make a data request?
Use our contact form and select "Data Request" as the subject. We'll respond within 30 days.
Submit Data Request